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Wayne8
Level 2
United States

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Our bookings were down 30% this summer for our 1-bedroom Airbnb.  Locally, I heard travel was down 20% this summer; however, I just tried to book a stay in Beavercreek, OH (Near Wright State University) to visit our daughter who is in her second year there.  We literally can not find a place available on Airbnb!  There are places there but these "experiences" filters don't let you see the most common units and the map feature is worthless.  We just need a cheap, one night, stay in a simple unit with a clean, comfortable, bed that is in a safe neighborhood.  It was super hard to even find the Airbnb units we stayed at last year!  They were hidden under layers of drill down menus.  I ended up just booking at a local Hotel because it was easier!  Unbelievable...  It kind of makes me mad that a system that was originally super easy to use has now become so complicated and cumbersome in an attempt to alway be fresh and new.  Makes me wonder how many people couldn't find our listing that usually books every day in the summer.

2 Replies 2
Bettye6
Level 10
McHenry, IL

Hi Wayne8,

Sorry to hear you what you went through.
It seems of late that a decrease in bookings has become a very common complaint in this community except one. As I am still learning I don’t understand why experiences has anything to do with looking to book somewhere. 
k know what experiences are within the platform but unable to connect the two. 

Could you please explain the connection? 
I thank you in advance!

Paula
Community Manager
Community Manager
Port Moody, Canada

Hi @Wayne8, I'm sorry to hear about your experience with the platform. I'm sharing a link >>here where you can send feedback directly to Airbnb.

 

I also went to the Airbnb page and tried to find a room in Traverse City. I was able to locate your listing on the first page. Here's a screenshot of the filters I used:

 

Screenshot 2023-10-18 at 1.29.14 PM.png

 

Lastly, I'm sharing an article that explains how search results work. This could help you better understand the factors that can influence search results based on guest interests: https://www.airbnb.ca/help/article/39?locale=en&_set_bev_on_new_domain=1693356404_MmFhMjU3ZmFiMDZk

 

I hope this is helpful. 

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