Search problem

Alfa30
Level 2
Franklin, NH

Search problem

Anyone else

having

difficulty entering dates and guest numbers when searching? Both website

and app I cant

get it to scroll down to change dates or number of guests for several days now.

1 Reply 1
Paula
Community Manager
Community Manager
Port Moody, Canada

Hello @Alfa30,  this does indeed sound strange. Have you contacted the support team for assistance?

 

In the meantime, I suggest following these basic troubleshooting steps:

 

  • Log out.
  • Close all browser windows and tabs.
  • Open a new window or tab.
  • Clear your cache, cookies, and browsing history.
  • If you're using an app, delete and reinstall it.
  • Log back in using EMAILFROM_ACCOUNT

Please let us know if this works for you.

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