Silver Crest

[Joy1818]

Our Airbnb is rented April 24th through 26th by a Mr Terry Adams. On our availability calendar the dates marked are April 23 through 26th. We have regular renters who book our place four nights a week for a work crew. They rented on Sunday for the week following. They've already mentioned wanting to be there in April They are willing to rent our place Monday Tuesday Wednesday night and vacate Thursday night for the renter who already booked a reservation. The discrepancy in the Adams reservation for April 24th through 26th and the calendar that reads that their reservation is April 23-26 What cause an issue for our ongoing renters that we do not want to lose. Can someone please correct the calendar to match the paid confirmed reservation to read April 24th through 26th? 

[Shelley159 · Accepted solution]

Hi @Joy1818 

Here in the Community Center we can't see your calendar - if you'd like to contact Airbnb Support, you can change the drop-down menu at the top from Community Center to Help Center and open a support query on the specific booking that you're asking about.

One way that a booking for 24 to 26 April can block the calendar from 23 April, is if you selected to have one day open before each booking. If this is the case, you can click on the night of the 23rd on the calendar to unblock it (check the box "blocked because there must be 1 night before and after bookings" to override it for the specific night).

If this doesn't help you can contact the Help Center above.

[Alex]

Hi @Joy1818!

Hope everything is going well. 😄 Did you check@Shelley159 answer? 👀 In case you need further assistance, have you contacted the Airbnb Support team? If you don't have their contact information, I can always provide you with the link.

Let us know if you need any other help, 

Alex