Start date & End date

[Hunt0]

Hi

When setting the dates that my listing is available, is the end date, the date that the guests are checking out? Or is the end date the last night that they'll be staying? i.e. if I have my listing available from 23/03/2016-28/03/2016 (Wednesday - Monday), does that mean the guests are able to stay the night of the 28th and check out on the 29th? Or are they staying the night of the 27th and checking out the 28th?

Cheers

Hunt

[Dave-and-Deb0]

Hi @Hunt0,

This would mean that the guest is checking out the morning (or whenever your checkout time is) of the 28th (Monday) meaning they are staying 5 nights.

Dave

[Hilary11]

This was not my experience. I made available my place June 5-12. I thought this meant that they had to check out on the 12th. Not so. Someone just automatically booked my place and they are checking out on the 13th. Now I have to find a place to stay the last night.

[Frances15]

I'm confused too.  AirBnB's help guidelines say that the starting and ending dates are shown as "partially blocked" because people may come or leave those days.  But on my calendar, they show as completely blocked.  So far, I have blocked the date before departure but not the departure date, to avoid the problem that Hilary describes.  In other words, if I block the 12th, the night of the twelfth is taken but not the night of the 13th.  This has the potential to be very confusing!  Has anyone seen a calendar listing that "partially" blocks a day?  Thanks

[Mark1052]

This exact same thing just happened to me today.  Had to find a motel room last minute.  They have to start using the system that everyone else uses - check in date and check out date - NOT start and end dates.  

[Tammy163]

maddening that this hasn't been rectified....I waste hours upon hours with this 3rd year now. why do I keep coming back for more complete stress. sounds trivial, but its a run-around and 7 phone calls later which take 40 minutes each 

[Mike122]

I asked airbnb "Does start date mean check-in date? If they do, then why not say that somewhere, start date & end date are inherently confusing"

Does start date mean check-in date? Does end date mean check-out date? 

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  You are correct, and this is a great feedback and input for the team. This message thread is monitored by the staff and the input will be considered - But you can also be in direct touch with the responsible team by placing your feedback on the feedback form athttps://www.airbnb.com/help/feedback . As a heavy user myself, i think that this is important and will be very useful, i hope it can be implemented soon 🙂
  
  Many thanks!

  3 other experts are backing this answer

[Pasek1]

I'm also SO confused and frustrated by this.

I have a personal friend staying from 7th Sept and checking out on 11th Sept which is 4 nights.  

Now, if they'd booked it on Airbnb then those are the exact dates that they would put in to the calendar i.e. the check in and check out dates.

However, when I go to the calendar, as the host, and block those exact same dates it shows 5 nights booked and, consequenly, no one else can book for the night of 11th.  

The only difference I can see is that when guests book on Airbnb it's called 'check out' but in the calendar, via the hosts dashboard, it is called 'end date'.

This also results in the rather ridiculous situation that if I want to close my room to new bookings for just 1 single night, I have to put the start date as, say, 27 Aug and the end date ALSO as 27 Aug - now, to me, that means that I haven't booked a night at all, but Airbnb seem to think that I have!

[Joy1702]

I agree this is VERY, VERY confusing and still,  8 years later hasn't been fixed. What. Is. The. Deal?!?!

[Mike-And-Jane0]

@Joy1702 'The Deal' is that this will never get fixed because it is not a bug. It is incredibly simple to operate the system as it deals in nights. When you add a price on a particular night it applies to that NIGHT - same when you block a NIGHT. It really isn't rocket science.

[Joy1791]

Hi, may I ask the end date will be the day to check out or the day that I will stay and next day is checkout?

[Sandra1721]

Why can i get a airbnb tonight

[Rashiim0]

This looks like Airbnb is running a scam here. Why do they list the room as $x/night but charge 3 nights for only a 2 nights stay? The checkout day should have no charge.

[Greg484]

I'm a user, not a host, and I just got my plans all screwed up becuase I assumed that when you ask for days needed, and you click TWO days, that would mean you are sleeping there TWO nights. 

[Rashiim0]

I'm telling you, this is 100% scam! Airbnb will advertise a low rate of say $80/night but not specify that you will be charged for all days from check in to check out. This gives the host an opportunity to charge 2 different marks (guests) for the same day!

Example: The mark checks in 3pm Monday for a 2 nights stay. They check out 11am Wednesday thinking they will only be charged for Mon-Tue. They are actually charged Mon, Tue, Wed. The second mark checks in at 3pm Wednesday for a 2 nights stay. They check out 11am Friday thinking they will only be charged for Wed-Thur. They are actually charged Wed, Thur, Fri. The final mark for the week checks in at 3pm Friday for a 3 nights stay. They check out 11am Monday thinking they will only be charged for Fri-Sun. They are actually charged Fri, Sat, Sun, Mon.

So as illustrated by this example the host is able to charge 10 days in a 7 day week. Conclusion. Scam!