Top 1%

[Hollie6]

One of my properties is a 1%  and the others are a 5% 0r 10% and I can't figure out what makes one 1% and not the others. This is new.

[Paula]

Hello @Miguel1423, @Hollie6, @Richard531, @Tony-And-Una0  and @Danlee1

Thank you so much for sharing these interesting questions in this thread.

I would like to invite you to our Host Q&A session with Christy Schrader, Director of Community Engagement at Airbnb, where we've invited Host members to ask questions related to the Summer 2024 Release. It'd be great to have you share your questions in that thread since they could benefit the wider Host community, where many Hosts like yourself have shared their thoughtful questions with Christy.

Looking forward to your participation in the Host Q&A!

[Hollie6]

Beautiful property's ~ Congratulations on maintaining so many good reviews! No easy task with that many! Great photos too! Hopefully we get some answers! Heres mine~

https://www.airbnb.com/hosting/listings

[Marcin65]

@Richard531 I didn't think it was possible to maintain this level of review !!!WOW!!! in ALL 11 places!  That's really great, congratulations. Tell us a secret about how you don't receive malicious and whining guests? 😂😂😂

[Mary-Ann96]

Hi Emilia, 

I’m on MDI in the 1% with a 4.98. I’m still trying to figure out how that happened. 

I remember somewhere that being in popular categories like National Parks, Countryside, and Golf, may also factor in. 

Mary Ann 

[Som224]

Your opinions are interesting. I have 5* reviews, but not on all subcategories. And a few days ago I was in the top 10% with a golden crown, and now I no longer have the golden crown, just the silver crown and this without any new comments or evaluations. Between the moment I had a gold crown and the time I am mading this comment, I had no reservations, and no new comments. But I have configured my listing to increase my minimum stay durations, I know that with this new configuration, searches for certain short durations will no longer be able to have me in their results. In my opinion, one of the criteria for this ranking is also the number of times we appear in the search results and the number of times our listing is consulted in detail.

[Tony-And-Una0]

• Overall star ratings and feedback in guest reviews

If this over a certain period, last twelve months for example, or since we started listing 9 years ago?  Otherwise it is almost  impossible for hosts that have been hosting for many years to  move the dial enough to ever be included.

[Miguel1423]

Thank you Paula! This is fun news! 

I have a question for clarification, please.  I have 2 properties in Mexico, one is now a Top 10% which I am really excited about.    

But I only see the designation if I am on the airbnb.mx site.   I do not see the designation if I am on the airbnb.com site. 

So my question is, is this only applicable in the home country of the property?  Is it not visible to international guests searching?  

Thank you!

[Max2629]

*

[Robin488]

I had one property in top 1% for about a month, then it dropped down to top 5% again, not sure what changed. 

[Sue2282]

I bet it’s not your property changing but other properties moving higher and edging your property out. When one of those properties gets a lesser review, they move down and you move back up. That’s how a score of 4.9 could be in the top one percent. There are a limited number that can be in the top 1, 5 or 10, respectively and there’s movement all the time that affects everyone. 

[Francesco602]

Hi @Hollie6 , 

I am not sure if you figured out what really makes a difference to determine if you fall into the Top 1%, 5%, or 10% category, however, my situation may help clarify what Airbnb takes into account:

I have two listings with different rankings by Airbnb. Listing 1 is labeled as top 10% in my area, and Listing 2 is labeled as top 5%. Here are the details and calculations for each listing:

Listing 1 (Top 10%)

• Total Reviews: 121
• 4-Star Reviews: 6
• 5-Star Reviews: 115
• Average Rating Calculation: 4.9504
• Reviews to Average Rating Ratio: 24.4449

Listing 2 (Top 5%)

• Total Reviews: 255
• 3-Star Reviews: 1
• 4-Star Reviews: 9
• 5-Star Reviews: 245
• Average Rating Calculation: 4.9569 (rounded to 4.96)
• Reviews to Average Rating Ratio: 51.4476

From these calculations, it seems that Airbnb might consider both the average rating and the number of reviews when determining the ranking of listings. Listing 2 has a slightly higher average rating (4.9569) compared to Listing 1 (4.9504), but more importantly, it has a significantly higher number of reviews (255 vs. 121). This results in a higher reviews-to-average-rating ratio (51.4476 for Listing 2 vs. 24.4449 for Listing 1).

Based on this, it appears that Airbnb values not just the quality of the ratings but also the quantity of reviews. A higher number of reviews could indicate greater reliability and consistency in the quality of the listing, which may contribute to a higher ranking.

[Collin18]

I do not have 5 stars and I am in Top 1%.

[Jorge-Y-Rose0]

There are 2 main reasons:

1. Stability and popularity: which is a combination between your amount of ratings vs the amount of stays. Having almost 100% of ratings per reservation is one condition, of course, ratings need to be with 5 points.

2. UNIQUE AMENITIES: those are the ones that are unique in the area, like private basketball, tennis court, bowling, home theater, golf simulator. ANYTHING that is unique and make special your property. 
Hope it helps your questions.

This is our IG: flamingo.property4
There will be a post associated with this soon.