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Unable to enter my postal code

3 hours ago
Christopher-Michael-Creighton0
Level 2
Penticton, Canada
3 hours ago

Unable to enter my postal code

Hi my name is Chris. I am new to Airbnb and I am trying to enter the required information regarding address and postal codes. I'm unable to enter my postal code because the keypad that is displayed has only numbers on it and no letters. In Canada we have a mixture of numbers and letters in our postal codes. Does anyone have any suggestions on how to get around this? So far technical support has not been able to help. Thanks 

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3 hours ago
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