Varification of new number without having the old one

[Vladislava3]

Hi all, I am completely frustrated because I cannot verify my new number without getting a code to the old one, which I obviously don't have anymore. Where is the email verification option? Craziness...

My boyfriend was able to do it, what is the difference in the accounts.

[Emilie]

Hi @Vladislava3, 

I'm sorry to hear you were running into some technical issues. Have you managed to find a solution since your post here? If not, I'd suggest checking in with the Support team, who'll be able to dig into this one with you. 

Thanks, 

Emilie