Welcoming guets

[Anpan2]

Hello Airbnb hosts 

usually share detailed information with my guests before their arrival, and I prefer to send a welcome email that includes everything they need for a comfortable stay. The feedback from guests has been very positive—they really appreciate having all the information in one place.

Does anyone have a good template or document format (preferably in Word) for this type of welcome information?

I would really appreciate it if someone could share a sample or template.

[Elisa]

Hi @Anpan2 😊, 

Thank you so much for asking this question here!

Did you include a PDF file in the welcome email, or did you write everything there?

I’m tagging a few hosts to see what they can advise you: @Christian2912, @Debbie1149, @Lorna170 and @Andrea6232.

Thank you in advance, everyone!