We had a woman reserve our home for her husbands workers to help in the area. She booked it through her personal account. When the workers left, there were cigarette butts in the yard and the cleaners said the house was left a mess. (Not to mention that our home is no pets and they brought a dog-we charged extra). They sent pictures. When I reviewed, I did not give a bad review since it was her personal account and she was not present, but I let her know privately, for future rentals (as some MayNot be as kind as I was to her account), that they shouldn’t throw their cig butts just any where.
i then received a message asking if I was owner of (or address) and when I asked who it was they sent a concerning response. No threats, just rude.
I compared the phone number to the booking and it was the same area code. It must have been one of the workers.
what do you do? I have not heard any more since I told them they might have the wrong number.
thanks Jean