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Wifi Speed Test Tool Not Working

Answered!
‎22-10-2021 06:04 AM
Nazan10
Level 2
‎22-10-2021 06:04 AM

Wifi Speed Test Tool Not Working

Hi everyone.

 

For some reason wifi speed test tool is not working that I coulnd't input my results. Is there anyone had the same issue?

N.O
‎22-10-2021 06:04 AM
Top Answer
‎09-01-2022 08:24 PM
Thierry676
Level 2
‎09-01-2022 08:24 PM

I had the exact same issue with the android Airbnb app. Wi-Fi name and Wi-Fi password were already there when I run the test (configured beforehand from the PC Airbnb website), and they were definitively correct (visually at least, no typo or lowercase/uppercase errors). But after reading this thread, I had the idea to remove Wi-Fi details, run the test again which prompted me to re-enter the Wi-Fi details, and it worked this time :))  ... Maybe something to do with some invisible characters !?!? Try it, it might work for you as well 😉

View Top Answer in original post

‎09-01-2022 08:24 PM
80 Replies 80
‎09-01-2023 07:49 PM
Arno220
Level 2
In response to Brad809
‎09-01-2023 07:49 PM

I've filed a bug report with Airbnb on this in the past 🙂

 

Hopefully someone in the Airbnb tech department will pick up threads like these and actually have the app check whether location is enabled before trying to run a speedtest. If not enabled/allowed, the app should ask for permission to location and/or turn location on.

‎09-01-2023 07:49 PM
0 Likes
‎30-09-2022 04:48 PM
Pg-Sufri0
Level 2
‎30-09-2022 04:48 PM

My solution was to turn on the device's location. Airbnb is looking at whether the wifi is coming from your house that is listed.

‎30-09-2022 04:48 PM
‎09-01-2023 11:04 AM
Giacomo--Jack-0
Level 2
‎09-01-2023 11:04 AM

it doesn't work. What is amazing, and tells you a lot about the company as a whole, is that this failed feature has not been removed yet from the App. What a waste of time.

‎09-01-2023 11:04 AM
0 Likes
‎09-04-2023 12:21 AM
Fatih13
Level 3
‎09-04-2023 12:21 AM

Yes, unfortunately I am also experiencing this situation and the speed test is not working.

by FatihUNAL
‎09-04-2023 12:21 AM
0 Likes
‎12-04-2026 11:40 AM
Scott2433
Level 2
‎12-04-2026 11:40 AM

5

‎12-04-2026 11:40 AM
0 Likes
‎13-04-2026 08:48 AM
Emilie
Community Manager
Community Manager
In response to Scott2433
‎13-04-2026 08:48 AM

Hi @Scott2433, 

 

Do you need any help with this tool? If you have any question, advice or experience you'd like to share with other hosts, feel free to  👉 start a new conversation. 🙂

 

Thanks, 

 

Emilie

-----

 

Merci de jeter un oeil aux Principes du Community Center/ Please follow the Community Guidelines

‎13-04-2026 08:48 AM
0 Likes

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