What hosts are saying

    I recently booked an Airbnb for a trip away. Upon arriving the listing was NOTHING like what was on the listing or what related to the reviews on Airbnb website. I had to leave, book a new reservation costing me $880 as the refund from Airbnb didn’t come ... Latest reply by Helen3
    The house already has normal Home Owners insurance, but it does not cover Short Term Rental.How do I get Air BNB to give me a policy document to satisfy the city of Norfolk, VA. I had to shut down the listing until this is resolved.I am loosing money day ... Latest reply by Lorna170