Ask about your listing

Hi everyone, Welcome to the "Ask about your listing" board – I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey c... Latest reply by Bob1514

This might be a bit long winded, apologies up front. I recently had small issue with the translation service in my inbox. I have one guests message (they only sent one and it is in Spanish) that was translated, but now isn't. Also the translate button ... Latest reply by Bhumika

Looking for a co- host to manage our 4 bedroom home just north of Ballarat, Australia. Cleaning and managing bookings required. We are just in the process of wanting to list it if the right help can be found. Latest reply by Bhumika

Hi, I'm a superhost and my listing nearly has five stars, I don't even have one negative review and come to find out this morning that my listing is suspended. I never cancelled a reservation, my response rate is 100%, there's not one negative thing on m... Latest reply by Dan14606

Hi fellow hosts. In recent months we have had more frequent problems with guests using fragrances so heavily that is is very difficult to clear the air for the next guest. Doing the laundry and opening windows for a day or two doesn't do the trick. Is thi... Latest reply by Kitty-and-Creek0

Hi guys, I am hosting a villa for someone else and need some advice about the payout settings.FYI: I am just helping, not getting any percentage. I am the host, the owner is Mr X and the payouts need to go to the bank account of a company. However, when I... Latest reply by Mike-And-Jane0

Hi;My name is Etienne, and I had a nightmare booking in October, my place was trashed (first time I rented my brand new house).I have put a complaint is via Aircover. All the invoices, pictures, receipts of damage are there. It's over 3000€.After a lot of... Latest reply by Mike-And-Jane0

Hi Guys Has anyone heard of the above agency? They have contacted me and want to rent my house for 42days for a family who's house has been flooded.Not sure if it is real or not cheers Andy Latest reply by Helen3

"A Host may qualify for an exemption in certain circumstances — for instance, if the service animal directly threatens their health or safety." How can we request mentioned exemption for our properties. Were can we find the form or submit our request to b... Latest reply by Helen3

Anyone having this too? My calendar and my pricing are a mess. I entered one price it shows another. Totally not working! The price I set is not what it shows, but if i click to edit it has the price right... then if i set a promotion it has a random pr... Latest reply by Ondřej18

Hi, Does anyone know how to create a "booking window" at the end of a guests stay? As an example: James is staying with me for 8 weeks and he checks out on the 10th January. I want to allow anyone to book for a period of time but they right now I only wa... Latest reply by Huma0