Ask about your listing

Hi everyone, Welcome to the "Ask about your listing" board – I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey c... Latest reply by Juan5631

I'm sure I am overlooking it but I am a newby, and my city needs a copy of Air BNB certificate of Insurance is it available online. I've found what we receive but cant seem to find something to print it or request a copy. TIA Latest reply by Elisa

It is so frustrating and none of the support team members is yet able to assist.I habe been told its my account.They have the engineering team on it....shall I delete the account and redo all listings? Latest reply by Alex

My husband is searching for our listing as a regular traveler and we are unable to find it. We have searched the area on the map and our listing does not show but one other listing. Is there a wait period to be active? Also, where can I locate the prope... Latest reply by Alex

I have an upcoming booking in a few days in Toronto with an individual host. The condo looks nice, the host has 66 reviews with a 4.82 rating — I being a very paranoid person cross checked almost every review to make sure it looks legit and it did! I was ... Latest reply by Elisa

I no longer want to rent out my houses can you please delete them? Latest reply by Elisa

Hello Rebecca I think it’s time for a little help from you I guess.i am just wondering what my next move is for going live on airbnb ?could you kindly have a look at my profile and see what you think please thanks so much. Latest reply by Zachary289

Is there a way to get my listing to show up first or second when someone searches? When I check it, other homes that are farther away from the desired city and with a lower review rating show up first. Latest reply by Elisa

I have an apartment I need more knowledge and help to get more client Latest reply by Elisa

Sir, Good Morning, Friends Valley Homestay has received 5 Star review rating by our last Air B&B Guest Bishweshar from Bangalore, India. despite Bishweshar 5 Star rating we have learned that you have temporarily suspended our Friends Valley Home stay ... Latest reply by Emilie

Despite having great metrics, one of our properties consistently fails to achieve Guest Favorite status. Airbnb support assures me that the algorithm will check every 24 hours, but we are passed over every day, and every month. We are overqualified for th... Latest reply by Sara-And-Rob0