com.airbnb.viaduct.errors.ViaductException: error message appeera 2nd times in 2 months. My listing has gone.
11-10-2022
07:48 AM

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11-10-2022
07:48 AM
com.airbnb.viaduct.errors.ViaductException: error message appeera 2nd times in 2 months. My listing has gone.
com.airbnb.viaduct.errors.ViaductException: error message appeera 2nd times in 2 months.
My listing has gone.
Guests can not make reservations on my airbb page.
(I can entry into my airbnb page like a host, edit everything.)
But, this mistake 2nd time in 2 months is really really annoying.
I am scared and nervous at the same time.
This mistake goes from the side of airnbn side again.
I would like airbnb to solv the problem.
This is the 5-6th day the listing is not working! 😞
28 Replies 28
11-10-2022
07:48 PM

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11-10-2022
07:48 PM
same here. very frustrating
11-10-2022
07:48 PM
11-10-2022
07:56 PM

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11-10-2022
07:56 PM
It's important that everyone calls Airbnb Support to put pressure on them to resolve the issue.
11-10-2022
07:56 PM
11-10-2022
08:04 PM

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11-10-2022
08:04 PM
I did try to reach someone at Airbnb Support. It seems that there are no humans, only a menu that continuously loops around.
Suggestions for reaching a customer service representative are gratefully accepted.
11-10-2022
08:04 PM
11-10-2022
08:00 PM

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11-10-2022
08:00 PM
happened to me about 1h ago. then went AFK with dozens of airbnb tabs opened in chrome. now came back and refreshed about 10 of them - seems like working again
11-10-2022
08:00 PM
11-10-2022
08:42 PM

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11-10-2022
08:42 PM
With me the problem remains
11-10-2022
08:42 PM
11-10-2022
10:13 PM

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11-10-2022
10:13 PM
I have all month booked and the guests that are coming can't find the listing, and I can't give them a proper answer. They're arriving at a listing that doesn't exist any more....
11-10-2022
10:13 PM
12-10-2022
11:33 AM

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12-10-2022
11:33 AM
I have the exact same problem with my listing Panoramic city view:
com.airbnb.viaduct.errors.ViaductException:Lamentamos, mas algo correu mal. Por favor tente novamente.
I've had my listing inaccessible since the 30th of September (the listing appears in the search results but when try to open it gives the error) and the Airbnb technical team still hasn't fixed the problem.
I also had a similar problem in mid-August where my listing was inaccessible. It appeared in the search results but couldn't open, like now. At the time the error message was different - com.airbnb.services.exceptions...
12-10-2022
11:33 AM
12-10-2022
11:37 AM

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12-10-2022
11:37 AM
Airbnb is solving this finally 🙂 this is great news, they're working on it, and means that listings can be recovered. Many listings with this error are coming back to life.
12-10-2022
11:37 AM
12-10-2022
02:29 PM

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12-10-2022
02:29 PM
Not with me. Everything is the same.😫
12-10-2022
02:29 PM
12-10-2022
10:03 PM

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12-10-2022
10:03 PM
Does anyone already have the problem resolved?
I keep getting my listing inaccessible, and now it gives the following error:
com.airbnb.viaduct.errors.ViaductException:Lamentamos, mas algo correu mal. Por favor tente novamente. ViaductExceptionMetadata{sections:StayPDPPresentationContainer, tenant=viaduct-presentation-pdp-stays}
12-10-2022
10:03 PM
12-10-2022
10:09 PM

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12-10-2022
10:09 PM
Not resolved here either and same extended error message.
12-10-2022
10:09 PM
13-10-2022
11:31 AM

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13-10-2022
11:31 AM
My listing started working fine this morning.
Since the 30th of September it was inaccessible to guests.
Apparently everything is normal now.
13-10-2022
11:31 AM
26-10-2022
02:19 AM

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26-10-2022
02:19 AM
I spent hours saving AirB&Bs to a wishlist and now cannot see a single one of them due to this issue. Headed to VRBO!!!!
26-10-2022
02:19 AM
09-04-2025
06:37 PM

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09-04-2025
06:37 PM
Ugh, that sounds so stressful. I had something like that happen before too — it’s the worst when it’s out of your hands. I came across ** recently and found some good tips there that might help while you’re waiting for Airbnb to sort it out!
**[Link removed in line with the Community Center Guidelines] - Please note that it is not allowed to advertise on the Community Center.
09-04-2025
06:37 PM


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