incorrect syncing

Steph6234
Level 2
England, United Kingdom

incorrect syncing

Hello, our website link for our accommodation bookings is not alligning any longer on airbnb. It falls a day short

3 Replies 3
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Steph6234 I am not really sure what you mean but are you recognising that Airbnb deals with nights not days so a Friday check out will show as a Thursday night booking. 

Yes I know that however we have our 3 night stay starting a Friday evening to final night sunday. This is as per our website however the cross over information from our website is not correct on Airbnb. It has us as check in Saturday. On days when our check in is Monday - it is showing that as booked but it is not. You can see for your self if you check our website ** any advice on how to fix asap would be appreciated thankyou Steph 

 

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Rebecca
Community Manager
Community Manager
Suffolk Coastal District, United Kingdom

Hey there @Steph6234, are you calendars synced to the same time zones? That could be one thing to check. 

 

I would also message the Host to see what dates they have booked for your stay. 

 

Please let us know how you get on. 

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