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minimum stay

‎28-11-2023 02:10 AM
Kerry51
Level 2
Tawonga South, Australia
‎28-11-2023 02:10 AM

minimum stay

I have set my minimum stay for 2 nights and it has been like that for a very long time. Why is it that someone has just been able to book for a one night only? This is very concerning for me.

‎28-11-2023 02:10 AM
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3 Replies 3
‎28-11-2023 08:35 AM
Joelle43
Top Contributor
Cannes, France
‎28-11-2023 08:35 AM

Hello @Kerry51 

 

Very strange indeed because all of the dates I tried on your calendar over several months show that there is a minimum stay of 2 days.  A glitch?  A phone call to CS may be the only answer to see if they can cancel with NO penalties to you of course.

 

All the best

Joëlle

‎28-11-2023 08:35 AM
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‎28-11-2023 08:44 AM
Helen3
Top Contributor
Bristol, United Kingdom
‎28-11-2023 08:44 AM

This has happened to me about ten times @Kerry51 

 

call Airbnb tell them what has happened. They will look into it . Confirm it's a technical error and cancel penalty free. 

‎28-11-2023 08:44 AM
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‎04-12-2023 03:29 PM
Breanna
Former Community Manager
Former Community Manager
Pontefract, United Kingdom
‎04-12-2023 03:29 PM

Hi @Kerry51 were you able to get in touch with Airbnb and sort this out as @Joelle43 and @Helen3 recommended?

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‎04-12-2023 03:29 PM
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