profiles

[Shirish-Patel0]

How do you check the guest profile when he/she has only email address, no pictures, no descriptions etc? I've been asked about verifying the total costs for the stay, and whether they have to pay utilities for a 2 months stay. It sounds very strange. Has anyone experienced such requests?

[Elisa]

Hi @Shirish-Patel0 😊

Thank you for sharing your concerns here!

Have you tried reaching out to Airbnb Customer Support directly?

I'm tagging a few experienced hosts to see what advice they might have: @Patricia2526, @Marie8425, @Guy991, @Shelley159, @Tara0 and @Dave-and-Deb0.

Thank you in advance everyone!

Warm regards 🌻,

[Marie8425]

@Shirish-Patel0 

There really isn't a way to verify someone just asking you a question.  It would seem though a 2 month stay is not your normal inquiry.  I do all mid term contract employees and my experience is a question about utilities is very strange.  I would take that has a hint that he knows your utility costs will go up. Nobody has ever asked me about utilities because they are working all day and use my property in the evenings.

[Marie8425 · Accepted solution]

@Shirish-Patel0 

This is good to know about Airbnb longer stays when deciding

Longer stays can provide a steady stream of income, particularly when a guest books for several weeks or months in a row. If you’re used to hosting shorter stays, it’s important to note that the timing of payments for longer stays—or reservations of more than 28 nights—differs from that of shorter stays.

Monthly installments

For shorter stays, we send your payment, which we refer to as a payout, about 24 hours after a guest checks into your place. For longer stays, we send your payouts in installments.

Here’s how the installments work:

• Initial payout: We charge your guest for the first 30 nights of their stay when they book, and we release that payment to you 24 hours after their scheduled check-in time
• Additional payouts: Payments for subsequent nights are collected and released to you every month (28-31 days) following the initial payout for the rest of the reservation

“If the reservation is for 45 days, for instance, you get paid for the first 30 days right after the guest arrives and for the remaining 15 days a month after the guest checks in,” explains Superhost Deborah of Berkeley, California.

Other payout details

Exactly how long it takes for the money to arrive in your account depends on the payout method you’ve chosen and the bank you use. New Hosts accepting their first reservation may experience a delay in payment while we verify your identity.

If you’ve set a minimum amount for payouts, we won’t release your funds until your earnings reach it. If you have multiple listings with check-ins on the same day, we usually send your funds as a single payout.

Whenever we send you funds, the line item for that payout moves from Upcoming Payouts to Completed Payouts in your Transaction History. You can compare this history to your bank account statement to make sure they match.

[Helen3]

The guests see the total cost when they go to book so it would be strange for them to ask this unless you have it in your listing that utilities are charged separately @Shirish-Patel0 

Do ask vetting questions before accepting longer term stays.