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transaction history not showing up

‎07-10-2023 11:00 PM
Connie481
Level 2
Baraboo, WI
‎07-10-2023 11:00 PM

transaction history not showing up

I have no transactions showing up for my monthly reporting statement, and not able to choose my listing. Is there something going on with the app?

‎07-10-2023 11:00 PM
2 Replies 2
‎07-10-2023 11:19 PM
John7474
Level 10
LA, CA
‎07-10-2023 11:19 PM

Hi @Connie481  -

 

I would call Airbnb.  When I have had issues, a quick phone call either got the ball rolling or solved the problem. 

 

Hope that helps. 

 

Best, 

 

John 

‎07-10-2023 11:19 PM
‎20-10-2023 07:02 PM
Bhumika
Community Manager
Community Manager
Toronto, Canada
In response to John7474
‎20-10-2023 07:02 PM

Hi @Connie481, As John mentioned, did you reach out to the Airbnb Customer Support team to get more ideas on what could be the issue with transaction history? Have you tried accessing it using your account on your desktop?

 

Do let us know if you need any help with this one or if it has been resolved for you! We would love to help you with it.

 

 

 

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Please follow the Community Guidelines

‎20-10-2023 07:02 PM
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