Entitled? You have no idea what you are talking about.
Airbnb has made available to hosts one of three cancellation policies to choose from...strict, moderate, or flexible. Now think about that. I, as a host, select one of these cancellation policies. Airbnb's created these cancellation policies. Not the host. This is a legal contract...an agreement between the parties involved, guest, host, and Airbnb. The guest knows exactly what the cancellation policy is related to their stay. Therefore, the guest knows that if they cancel their reservation the applicable cancellation policy will be enforced (or should I say, should be enforced). The host doesn't expect any MORE or LESS than that. It is what was agreed upon.
More to the point, and reiterating what is stated above, Airbnb set up these cancellation policies. And, there's where the problem lies. Airbnb suddenly changed the rules of engagement. They took care of the guest, but they forgot their other customer...the host.
So, what should happen? Airbnb decided that 100% will be refunded to the guest (related to the Coronavirus cancellation policy) . This was wrong to do, obviously. Should the guest be asked to give up to 50% back to the host? Absolutely NOT. Airbnb handled this whole thing poorly. Therefore, they should pay the hosts the amount due (based on the level of the cancellation policy the host has in place). Think about that: Airbnb would be an all-around hero. The guest gets their 100% refund and the host keeps their business going by getting what they should receive based on the level of cancellation.
Now back to you comment regarding entitlement. Where does the entitlement lie? It's with Airbnb. And yet, Airbnb doesn't even have to come up with the money. No, the host does that, or should I say the host is forced to do that. How convenient! Airbnb saves the day!
Some reports say the COVID-19 pandemic could go on for another year or two. Let's say Airbnb extends the 100% refund into May, June, July and beyond. Are you prepared to have no income for that amount of time? Doubtful.
So don't attack other hosts who feel Airbnb cancellation policies should be honored and not canceled whenever the company decides to do so.
Competitors like VRBO and Homeaway are honoring their cancellation policies, as they should.
We have laws, rules, policies for a purpose. They protect all of us. Not just some of us.
Entitlements are always one sided and unfair. In the end they hurt us all. Imagine if this continues what will happen. Host will start to leave Airbnb. Their inventory will be reduced as a result. Hosts will find other websites to list their vacation properties (which is already happening).
Business only works when its win/win.