@Z-2
My recent experience with a young couple new to AirBnb:
A nice young couple, with developing English language skills, which might be the reason for the lack of communication (except that more experienced guests know to use the translation feature?). Never communicated check-in time and seemed not to have read House Rules/Guide, as they freely used private areas as their own, helping themselves to breakfast in the (private) kitchen, for example. I had to remind them -twice- of checkout time, and still they checked out 1/2 hour late.
None of these were big problems for me, personally, as I’m very flexible as long as folks are quiet, clean, pleasant and respectful - and they were. But I am responsible to inform future hosts via comments & stars of what to expect. Therefore, I gave a brief but accurate account, 3 stars for communication (which was probably the only problem), 3 stars for following House Rules, but 4stars overall- and “yes” to “would host again”
Future hosts can make a determination determine for themselves, based on this factual, accurate but one-and-ONLY review. Sweet, tidy, quiet young folks who can’t or won’t read, comprehend or follow House Rules would not be a good fit for many - if not most - Hosts, but without the detailed review I would be passing along some big stressors to my fellow hosts. Why would I do that?!
Incidentally, they didn’t leave a review, or respond to my friendly request to do so. I rest my case ;- )