Account under review

Nikki368
Level 1
Grand Forks, ND

Account under review

Hi all,

 

So I booked an experience for this fall in Ireland... turns out we wanted to change the date but when I try and secure the day before it says I can't because my account is under review. Any thoughts of how to change or fix this?

 

 

2 Replies 2
Dale711
Level 10
Paris, France

Hi @Nikki368 

According the account under review is come to various reason. The community doesn't know the answer.

You may have to contact Airbnb directly to resolve the issues.

 

Airbnb help page as below, right bottom of the page ‘ contact us’ 

https://www.airbnb.com/help/home

 

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide-UPDATED/m-p/41324

 

 

 

Alicia819
Level 1
Mableton, GA

Ive been trying to book a 3 night stay and it keeps saying routine review. Ive reached out to support numerous times and no one is helping me.