Hello everyone!
Welcome to the Community Center! I'm @Eli...
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Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Cent...
Latest reply
Do you ever message a guest and ask them to complete a review? I had one guest who loved the rental, was a great communicator, and thanked me profusely for allowing her to check out later that my usual check out time. But she has not provided a review. Should I just let it go or have you ever asked a guest to submit their review?
It says somewhere that they remind the guest and host several times to leave a review. They have I believe 30 days.
@Christine3190 I have never asked a guest to
leave a review. Airbnb gives plenty of reminders, so I figure they don’t need me pestering them.
@Linda-Faye0 The review window is 14 days.
https://www.airbnb.ca/help/article/13/reviews-for-stays