Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Jodi601

I hope I'm wrong, but I have a bad feeling. Guest has instant booked, and sent a short message including all the info I ask for. She is bringing her dog but did not add the dog to the reservation and I charge a $10 pet fee. I sent an alteration request, w... Latest reply by Alexandra199

A guest stayed in a single-bed room with his GF. This morning I heard loud banging coming from the room, and she was shouting "STOP! You're hurting me. I'm going to call the police." I went up to the hallway and opened/closed the linen closet right next t... Latest reply by Anonymous

I need to cancel a guest request for hosting without getting into any penalties Airbnb policy and lose my super host status any advance. Reason the units is owned buy someone else and the have rented it out without my notice. Latest reply by Anonymous

I had a recent guest who was quiet, and left our Airbnb in excellent condition. I’d like to give the guest a good review for that. Same guest did not seem to be well-versed in using the AirBnb app or website, however. I could not be sure they were seeing... Latest reply by Ann72

As a host, I am very concerned about the new Airbnb Category-only landing page. Are you?I am shocked that Airbnb made such a dramatic shift away from the previous design of the site which used Ai to track and learn about traveler preferences and then serv... Latest reply by Mark-and-Gabriela0

Hi all! I am desperately hoping someone can help me here. I contacted Airbnb so that I could better understand what cancellation options I had. The policy noted a 50% refund was available by default, or I could request a full refund from the host. I had ... Latest reply by James3238

Airbnb Plus host are unable to test and add wifi speed to their listing. Is this something we can address? I have two listing. The Airbnb Plus listing is unable to benefit from the new wifi feature. Was this an oversight? Engineering issue? Latest reply by Nikolas62

Good morning We have a property that is rented steadily on a monthly basis because of the area where the property is located has a monthly trade days festival. We currently to not have a cancellation policy. We wanted to see what people use for their c... Latest reply by Chris-And-Debbie1

Hey everyone, As we’re slowly coming closer to the end of spring and the start of summer, lots of people are finalising plans and making preparations to take a small break away from their everyday lives. While some might go away on a short break, oth... Latest reply by Mikal20

We maintain a strict cancellation policy for a property adjoining a local ski resort. On December 7, 2020 a guest cancelled a reservation for a stay from December 11-13. It was not an extenuating circumstance. The guest claimed the ski-resort was clo... Latest reply by Andrew2738