Hi @Holley8
So sorry to hear about your experience.
Claim your guest though AirbnbThe Resolution Center.
The Resolution Center lets you request money from the guest; you can claim the guest recordings, the receipt of the damaged items, and the repairing cost.
You need to take the evidence photo of all the damaged items as proof and the invoice present to the Airbnb thought to the resolution center.
However, you'll need to submit your request to the Resolution Center within 14 days of your guest's checkout date or before the following guest checks in, whichever is earlier.
The guest must respond to your request within 72 hours.
If you cannot reach an agreement, you can ask Airbnb to make the final decision 72 hours after opening the request.
Airbnb help article, the link as below,
What is the Resolution Center?
https://www.airbnb.com/help/article/767/what-is-the-resolution-center
In addition,Airbnb hosts do need additional insurance. Having the right insurance to protect you and your property it's essential to save you from facing mutilation problems.
If you do not have short-term rental insurance of Airbnb, do start a plan to protect your property.
Hosting with any accurate frequency is likely to void your current homeowner's policy, and Airbnb's protection is inadequate.
Do consult with your local insurance agency for additional protection and the insurance procedures.
Camera
By installing the camera is a great way to prevent party guests.
- Airbnb must require hosts to disclose all security cameras and other recording devices in their listings.
What are Airbnb’s rules about security cameras and other recording devices in listings?
https://www.airbnb.com/help/article/887/what-are-airbnbs-rules-about-security-cameras-and-other-reco...