COVID-19 Support payments policy

André1035
Level 1
Curitiba, Brazil

COVID-19 Support payments policy

The support payments policy (not applicable for check-in after 31 May 2020) does not match the Americas and Africa's reality. In short, you have created a program that benefits only the European community and forgets that AIRBNB should be a worldwide community. Preach a policy of inclusion, but still treat us as colonies.

1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

@André1035 

I do not understand your posting.

if it is about Covid-19 related cancellation policy for bookings before 14 March: it has been extended to 30 september, world-wide

https://www.airbnb.com/help/article/2701/extenuating-circumstances-policy-and-the-coronavirus-covid1...

 

best regards,

Emiel