Can't get into my Airbnb

[Marlene376]

Is anyone else having trouble getting in there Airbnb? I thought it was because I got a new phone. But even on my laptop I can't get in. Only as a visitor trying to book. 

[Helen427]

Hello @Marlene376  and welcome to ABB CC

We are going to tag

@Catherine-Powell 

@Brian @Airbnb @Nick @Stephanie @Liv @Quincy as over here in New Zealand, as outlined in another post today, I've had someone else's Profile Photo showing when I log on here in CC.

It appears as if there may be a compromise of some data belonging to others.

I assume you have cleared the cache and all those other annoying routes, have you?

[Nick]

Hi @Marlene376 and welcome to the CC. Could you please double-check you are using the correct login information?

If the problem persists please use the link below to report any issues - this should work out for you too @Helen427 

https://www.airbnb.co.uk/help/feedback 

Thank you