Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Debora2143
A guest was unable to pay within the booking timeframe because her credit was stolen. She received a new card and wants to rebook, but the dates she wants appear blocked on her end. My calendar shows the dates are available. Any suggestionsZ? Thanks!
Latest reply by
Alexandra316
This is the 2nd time I booked an Airbnb and this particular Host in Glendale, CA will not refund me my full refund. I know this is a business but I booked a business trip and I got word that my father had passed away and I had canceled my business trip,...
Latest reply by
Claire-Kimberly0
Bonjour. J'ai annulé une réservation de plus de 28 jours parce que j'ai fait une erreur ( je l'ai annulé 30 min plus tard mais le hote avait déjà accepté.).Je ne connaissais pas la politique d'annulation et je me retrouve a demander au hote de me rembours...
Can anyone explain to me this new asinine policy in which my Co-Host will no longer receive booking information or communication with guests? I don't even live in the same country where my Airbnb is located. My Co-Host is basically managing the property...
Latest reply by
Josiah24
Hello, I want to learn something. I wonder if airbnb and authorized personnel, working at airbnb company, accept lying and fake feedback as ethicaly move? Do these values mean nothing to you or are these treachery normal? I realy wonder.Also, I want to kn...
Latest reply by
Elaine701
Im new to Airbnb. Wildfire broke out in the area (no immediate threat to us but close)right before guest arrival and they did not want to stay. Can I refund them?
Latest reply by
Helen3
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I have a reservation that guests book on December 2020, its after Covid so Covid cant be used as reason for full refund. I did my best to accommodate the guest by extending his reservation for a year and he mistakenly cancel the reservation ...