Can we cancel future bookings penalty free?

Tony-And-Una0
Level 10
Belfast, United Kingdom

Can we cancel future bookings penalty free?

Dear All,

 

We hope you are all trying to remain optimistic.

 

With the decimation of our bookings and all revenues ( thanks Airbnb), we need to open our properties out for normal tenancy for the next three months at least to try and get some income.

 

We still have some bookings on the books which will probably get cancelled by the guests as Airbnb roll forward the 100% refund policy.  

 

These are problematic for us as we need a clean calendar to offer normal long term tenancy

 

Is Airbnb showing  the same flexibility to us hosts as they have given to the guests and allowing us to cancel future bookings without penalties?

 

Tony and Una

3 Replies 3
Sally221
Level 10
Berkeley, CA

It's my understanding that bookings made for times up to 4/14 can be cancelled penalty free, but if you need to move to longer term tenants, I'd do it, arbitrary penalties or not- Wouldn't you rather rent to tenants who have given you references, credit histories & proof of income?  That's not ABB. Things are going to take a while  to settle into the new normal don't worry about super host status , make sure you can meet your bills and reassess down the road, best of luck, Sally

Tony-And-Una0
Level 10
Belfast, United Kingdom

Thanks Sally

 

I think you are right.

 

But don't they ban you if you cancel too many.

 

I want to still have the ability when this is all over to resume normal service.

 

I will reach out the guests asking them to cancel first.

Tony-And-Una0
Level 10
Belfast, United Kingdom

It's my understanding that bookings made for times up to 4/14 can be cancelled penalty free

 

My understating is this is still only guest initiated cancellations.