Cancellation Policy does not reflect resort requirements
Hi - I am a new host and want to list a unit inside of a resort property in Mexico. The resort has a cancellation policy of 100% refund if requested 90 days prior to arrival. Unfortunately, this is not an option I can select when listing my property. Has anyone dealt with this situation and do you know how to address it? The only other option is for me to show a STRICT CANCELLATION policy which potential quests would see as zero refund after they book. Would appreciate insight if you have dealt with this situation.
Because I am bound by the resort rules of use of the unit which includes bookings and cancellation policies. I have a fractional ownership. It's similar to a timeshare, but inside of a very large resort and the guest is treated as though they are an owner with access to all of my owner privileges.