Hi There,
I'm hoping for some help. I booked an air bnb for a wedding in May which can no longer go ahead due to C19. My host has a 50% cancellation fee but has kindly offered me a full refund.
When I go to cancel the booking I am told I will get a 50% refund, what do my host or I need to do so that I can get the full refund please?
Thank you,
Sandy