Hello everyone!
Welcome to the Community Center! I'm @Bhu...
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Hello everyone!
Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Ce...
Latest reply
Hold on to your guests was another of my "just for fun" stories
The pictures show the door from the kitchen side, where you may imagine how small the space is, and from the bathroom side. Auguste, the parrot discovered the gap as well and uses it as secret door to enter the bathroom. After that experience, I did not buy a new lock for the door, but a simple hook and ring fastening. I put it so high, to be able to get it open from the outside, by fishing for it through the gap with a clothes hanger. You never know, what may happen: if a guest breaks his leg in the bathtub, I want to be able to get the door open without tools. - For good mesure I added a few handholds and a mat in the bath tub. 😉
@Robin4, I hope you got over your anger in the meantime. There are days like that, where a tiny thing would be enough to growl inwardly, but then comes a problem guest, with 40 questions. Hah, I never had 40 questions (or maybe once, an insane person), I give up earlier than that.
But you gave me the idea, which story I will post next. One about questions;-)
sometimes day dreaming helps. Close your eyes, Robin, think about your cuddly opossums and how you will get out and catch one, put it in a pillow case and depose at the footend of your guest’s bed. ;-)) it may come out at night and bite his toes.
This story was already written, by Wilhelm Bush, not with opossums , but insects.
I try to paste search link to avoid copying the illustration, not sure what the outcome will be. https://www.google.fr/search?q=wilhelm+busch+maikaefer&client=safari&hl=fr-fr&prmd=minv&source=lnms&...:
@Helga0....Thank you for that, yesterday I needed it.
I am fortunate Helga, I never have a bad guest, at least never one that asks 40 angry questions.
These days I am a part of Airbnb support where I get paid to answer users questions! Some days are great, some are not....yesterday was not, and it does demoralise you at times.
I had one user who said..."My guest missed the 14 day time to leave a review, will you please re-open the review window for her"!
I went into a nice but lengthy explanation why it was not posible to extend the review window.
She said...."Can't you make an exception here?"
I said I am sorry there are no exceptions, the reason being, many users just want that little bit of extra time, a day, a week, or even longer and the review system deteriorates from a well organised protcol that it is, into a situation where everyone is waiting and chaos developes.
This back and forth went on for half an hour, and in the end this user said "Thank you I understand"!
So I said, "That's great, I am glad I have been able to explain to you, I hope you have a lovely Christmas and can I now close this question as resolved?"
She said...."No, open the review window for my guest!".
.....ahahahahahah
I just seem to have a string of those yesterday and I just needed to come back here and get a bit of balance back....thanks Helga.
Cheers.....Rob
Guest left took keys. New guest arrived and old guest stuff is here What do I do.