After over a year of the EC Policy put in place by Airbnb, it appears it is still screwing hosts. As most hosts know, guests were issued full refunds and hosts got nothing and had to like it during the height of the pandemic last spring and summer. This year, I thought we were turning a corner and the EC policy nightmare would finally be behind us all, but alas, I was wrong.
We recently had a guest reach out to cancel their reservation 14 days ahead of time, the guest contracted COVID. Because of the EC policy, the guest is going to receive a full refund and we are left holding the bag. With the vaccine being readily available at this time, why would Airbnb not require a proof of vaccination to be eligible for he EC policy? At this point, it is either really bad luck or your own fault for contracting the virus. At a minimum, provide hosts with a 50/50 split of the EC policy cancellations?
Once again, Airbnb gets us again. Until someone steps up to provide an alternative, I guess we will just keep taking it.