Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Oka228

Hola, Very sorry to keep coming back to the well here for advice.... I have a strict cancellation policy. If a guest cancels and I agree to a refund:1. Does AirBnb keep the service fee imposed on the host?...Should I subtract that from the refund?2. If... Latest reply by Kevin1855

This is very traumatic to be writing this. My guest died on Monday, in our basement. Without going into too much detail, it was not suicide, but it was not a very nice death. This resulted in our basement flooding also.We have had communication issues ... Latest reply by Tracey269

Hi, I have a young family of four needing a place to stay for two months in mumbles, Swansea . Please can anybody help ? Latest reply by Helen3

Hello fellow hosts around the world. I have seen an increase of guests requesting to book who have no reviews yet seemed to have joined the airbnb community since 2014 or 2015? I find this quite strange. Should I be flagging these people? Is this a sign ... Latest reply by Russell49

Hello fellow hosts, Can some please help with the following situation? I have a pending reservation which showed up last night (I never even received a message/inquiry/request from the renter) for May 8th & 9th - literally within 36 hours, and the below m... Latest reply by Branka-and-Silvia0

Hi Hosts, I am brand new, and currently kinda frustrated. Posted my listing 2 days ago and got three reservations. Then suddenly my link is not working and nobody can book my house or search for my house. I did not violate any rules, keep instant book... Latest reply by Emiel1

Hi Yaroslav ** would like to cancel reservation and get money back Can you help us. Jasmina **[Name hidden due to privacy reasons - Community Center Guidelines] Latest reply by Sarah977

Does any other host have an issue with guests not being able to pay for extra services when they book? It’s so aggravating to have to make a separate request for services such as pet fees. Our time is valuable and to make us request the fees separately ta... Latest reply by Don-And-Deanna0

Here’s the scenario ( forgive the old movie reference). Review of a guest says Bob and Carol were fabulous guests etc. next review says Bob and Alice are great guests etc. now I get it, maybe Bob has a new partner. Third review says Ted and Alice were gr... Latest reply by Mike-And-Jane0

Hi everyone, my name is Maria and I have been hosting since October of last year. Im located in a city called Lawrenceville in the state of Georgia, in the US. Since the beginning I have hired a company esdpros.com that disinfects after each guest leaves,... Latest reply by Quincy