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Daniela1576
Level 1
Managua, NI

Email

Hi! I’ve received an email that says the following: 

Hi Daniela,
We’re reaching out because you were recently in contact with an account that was removed for violating the Airbnb Terms of Service.

 

 Airbnb will never ask you to verify a listing or pay for anything outside of our site, through email, or through a third-party booker. If you sent money outside of Airbnb, you may have paid for a fraudulent reservation. Let us know what happened, and we’ll recommend next steps


etc, etc... I want to know if that’s spam or is it an actual email... I haven’t rented my space in almost a year... I don’t know what’s that about,thank you 
1 Reply 1
Maia29
Level 10
Anchorage, AK

I've received these emails; and they have been spam. But if I don't respond/message to them then it lowers my response rate. That's why I always respond. The spammers have probably contacted other hosts close to you, even if you didn't respond yourself. 

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