@Mary4772 Oh, I understood your post title was about ratios of guests/hosts who post here, not that guests and hosts are enemies.
I was just responding to your comment that "hosts generally side with hosts". I would hope that we all side with whoever has a valid issue, regardless of which end of the booking process we are on.
Of course, hosts naturally have a better understanding of what goes into hosting than guests who have never been hosts do. And vice versa.
Like when guests ask what the cleaning fee is for if they are expected to do their own dishes before checking out, as if that's all that goes into cleaning an Airbnb.
When hosts respond to a guest post like that, listing off about 25 cleaning chores that go into cleaning for an Airbnb, that take 2-3 hours to complete, guest responses tend to fall into 2 categories. The ones who say "Thank you for explaining. I guess I never considered all that because I've never personally cleaned a house from top to bottom at one go" (your 'It's always good to be able to listen to people that have contrasting views in order to navigate your blind spots' attitude), or the response is refusal to try to understand- "I don't care. If I pay a cleaning fee, I'm not doing any chores, even washing my dirty dishes".
To which hosts will generally respond something like, "Then it would be best if you stick to hotels, as you don't seem to understand the Airbnb ethos".
Most hosts just expect guests to wash their dishes, bag up the garbage and tidy up their personal mess. Which takes about 15 minutes of actual work. If a guest objects to that, I would take the host's side.
If a guest gets hit with a lengthy list of check-out chores that take far longer than that to complete and weren't mentioned in listing ad, I would take the guest's side.
I have never personally been a guest, but I do have a sense of fairness.
