Guest cancellation

Answered!

Guest cancellation

I need to cancel a guest request for hosting without getting into any penalties Airbnb policy and lose my super host status  any advance. Reason the units is owned buy someone else and the have rented it out without my notice. 

1 Best Answer

@Kevin2516   The conditions under which you can cancel a booking without penalties are listed here: https://www.airbnb.com/help/article/2022/can-a-host-cancel-a-reservation-without-adverse-consequence...

 

Unfortunately, your situation doesn't fit any of the conditions or meet the criteria for Extenuating Circumstances. If your guest's travel plans are flexible, you might be able to persuade them to accept a date in exchange for a substantial discount. But admittedly, if I were the guest I would not feel comfortable renting from a non-owner host who can't prevent this situation from occurring, so I wouldn't personally agree to that arrangement. I think you'll just have to accept the penalties and work on your coordination with the owner.

View Best Answer in original post

1 Reply 1

@Kevin2516   The conditions under which you can cancel a booking without penalties are listed here: https://www.airbnb.com/help/article/2022/can-a-host-cancel-a-reservation-without-adverse-consequence...

 

Unfortunately, your situation doesn't fit any of the conditions or meet the criteria for Extenuating Circumstances. If your guest's travel plans are flexible, you might be able to persuade them to accept a date in exchange for a substantial discount. But admittedly, if I were the guest I would not feel comfortable renting from a non-owner host who can't prevent this situation from occurring, so I wouldn't personally agree to that arrangement. I think you'll just have to accept the penalties and work on your coordination with the owner.