Hi @Cassidy45,
I'm sorry to hear you've run into some issues with a guest earlier this month. Have you managed to get some help from the Support team since your post here? A=In particular regarding the review, as stated on this page, if you have proof that a party occurred on your property, and your guest’s review doesn't contain important safety information about your space or their stay or a report of discrimination, you can ask for the review to be removed.
I hope this helps!
Emilie