What hosts are saying

    I want to give a guest a partial refund for their stay since they had to leave due to a family emergency. I have already been paid for the full amount so is the refund processed via AirBNB or do I need to handle the transaction myself? Latest reply by Annie1372
    Hello, My name is Erin. I live in the Orlando area and would love the opportunity to help you co host your airbnb. I have years of experience in the Airbnb experience. I currently have a cleaning service that can be helpful when renting your properties.... Latest reply by Quincy
    Hi everyoneIt seems that I've had a guest at some point that has accessed the router and retrieved all the information necessary to hire out my Internet data without me knowing. I'm far from techy but I know that when the property is empty the only thing ... Latest reply by James-Martin0
    We manage 7 listings (1 pending), all of which carry and have (almost) always carried a ‘Firm’ cancellation policy. Just this evening our guest due to check in less than 48 hours cancelled and received a full refund. AirBnB support claims that our cancel... Latest reply by Annie1372
    I'm going to focus on facts in this post so please try to focus on those in responses as well. I have many opinions about the process, drivers of policies, but I'd like to hear facts and non emotional opinions from others. If some of the responses aren'... Latest reply by Tania646
    Airbnb says: Airbnb is an online platform that allows parties who have accommodation which they wish to offer to rent,to connect and directly contract with guests seeking accomodation Hosts have sole and complete discretion to (among other things) to: 1. ... Latest reply by Trevor341
    Hi Everyone -I'm seeking some advice on a Hold Harmless Agreement I'd like to attach to my house rules section. We have hiking, a pond, and events on our property. Do I have the primary renter sign, and note that primary renter is signing on behalf of a... Latest reply by Tania646