Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Elisa

I was the first guest for a new host who wasn't fully prepared to be hosting yet (including having no hot water in the shower). I talked to him about it, and requested a refund of 25% of the total price I paid, which he agreed to. But when I asked him to ... Latest reply by Emiel1

How do you write a review for a guest who only stayed for three nights but took the proverbial with anything complimentary, particular breakfast, wanting to turn it into lunch also. He also stole tuppaware. He was the only one who knew where it was and I... Latest reply by Gordon0

We are new to hosting. Any recommendations on things to do to protect your rental property from bad guests? We have three different reservations coming up, and we just want to make sure that this whole adventure doesn't end up costing us money due to ab... Latest reply by Michael6533

These people are lying cheating. A party was had in my house causing $2300 in damage to my property I’ve been blown off for two months. No matter how many times I request a supervisor I can’t get anyone to call me back and I’m pretty sick of this Latest reply by Manuel109

We have 3 listings on our account and one of the units won't get superhost ratings being old and small and will reduce the overall rating. What is the best way to remove it from our listings and open under another account? Same tax id can open multiple ai... Latest reply by Huma0

Hi everyone I recently become a host about 2 months ago I have had a problem now a couple of times with guests wanting to cancel their booking but not doing so and asking me to do it for them. This results in my listing being penalised in numerous ways ... Latest reply by Huma0

Hello everybody,As you know sometimes we host receive a booking, but the potential guest didn't pay yet and this compromises our business expecially when the reservation has made within 24 hours the check-in time.I would suggest to AIRBNB to not allow boo... Latest reply by M199

Hi, how is everyone finding this new webpage and search system? Personally I think it is a disaster. Too many options that still don’t cover all types of properties and limits searches to a very few number of properties to choose from. On one search I fou... Latest reply by Emiel1

I'm having an issue with the special offer feature and I can't find a solution for it. Every time I send a special offer to a client the price that shows up is my original price and not the special price. I've asked Airbnb support and they've told me to t... Latest reply by Annie1372

I logged on to Airbnb to try to delete a 7 year old listing, with a view to updating it, and eventually relisting with updates. It appears by logging in I had reactivated my account, and my listing became active immediately, with instant booking an... Latest reply by Huma0