How to send pictures of a dirty rental

[Letha21]

How can you email Airbnb to submit pictures of a dirty rental? They make it difficult for people to really see what experience a person has had with a 'host' rental.

[Emilie]

Hi @Letha21, 

I'm very sorry to hear your recent stay did not go as planned. Have you managed to get in touch with the Support team since you post here last week?

If not, you can reach out to them via the following link: www.airbnb.com/help/contact-us/ 

Let us know how you're getting on please, and whether you need more help from the community 🙂

Thanks, 

Emilie

[Letha21 · Accepted solution]

Thanks for your response. The matter has been resolved.