@Robbie54 that is correct. AirBnB SAYS that it cares about owners/hosts, but in reality they lean toward the people who are spending the money with them; the travelers. This is a profound shift from the previous way that the industry operated in, which was that property owners just paid an anual fee to list their property on a given website. So if a guests stole or broke things, then they risked being banned from the sites because the owners were risking their assets worth hundreds of thousands or even millions of dollars and a system was needed to help protect those assets.
Now, AirBnB has turned that upside down, giving preference to travlers in order to protect the flow of money; even if they've stolen or posted bad reviews, AirBnB doesn't want ANYone to stop giving them money so they continue to let them post reviews even if they're thieves. Instead of being focused on protecting property owners, AirBnB focuses on maintaining the flow of money into their hands, no matter what. They seem to worry more about losing a thieving guest as a future client than in losing access to a property. They seem to think that there is a limited number of travelers, but an unlimited number of properties.
For now they may be right, what with the virus. But that will change. There is such an obvious gap in their business plan which is creating so much resentment and even outright hatred of AirBnB on the part of owners, that other options are springing up all over. And sooner or later they will put AirBnB down unless they smarten up.