Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Rebecca
I recieved the email saying all reservations through the end of the year may be canceled penalty free of the reservation was booked before March 14. When I go to cancel them, the penalty warning still comes up. Do I need to go through customer service ...
Latest reply by
Marit-Anne0
Hi I have my honeymoon planned in September this year. My trips was booked in Late December / early January. However with Covid-19 happening around the world. I’ve lost my job and is unable to proceed with my honeymoon due to personal and obviously financ...
Latest reply by
Anonymous
On Brians first video he had mentioned that he was going to put out to all our previous guests that if they wanted to donate to us hosts that they could. Even a small donation could really add up for so many. I thought this was brilliant and was going to ...
Latest reply by
Jessica-and-Henry0
The latest in a series of damning articles on how Airbnb is cheating and mistreating its hosts, by James Temperton of Wired UK, and Sal Rodriguez of CNBC - two of the most savvy, clued up investigative reporters covering Airbnb in recent times. These guy...
Latest reply by
Paul60
Spoke to Airbnb customer service in Romania......that country closely linked to Airbnb hosts in the UK. As per their rule if a guest asks to cancel under the covid policy and the host does this for them then it invalidates the 25% refund. Guests have to c...
Latest reply by
Mike-And-Jane0
in the resolution centre, i accidentally sent a refund instead of requesting money - now no one seems to know how to cancel the request. Has any one done this before and managed to get it sorted? Air bnb tell me that they cant help and the bank has to fi...
Latest reply by
Mike-And-Jane0
I noticed that when replying to questions you are quick to deputize superhosts. I have looked through your options and I can’t find an option to ask a fellow host/rep a question directly. Have I overlooked the option or is there no such thing, thank you. ...
Latest reply by
Helen3
I read today in news.com.au that Airbnb announced $US 250 million to hosts around the world to help cover the cost of COVID 19 cancellations.Can anyone throw some light on this please? How does it work? How does one apply?
Latest reply by
Helen3
In my listing, I can’t find the tab to manage my listing. I’d like to change my cancellation policy.I’m using an iPad. Any suggestions on how to do that? with gratitude, M
Latest reply by
Ria16