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My guest can't book , she said it keeps reject her booking. she think the link airbnb has problem

‎27-02-2020 09:37 AM
Binh11
Level 2
Denver, CO
‎27-02-2020 09:37 AM

My guest can't book , she said it keeps reject her booking. she think the link airbnb has problem

I need airbnb help for this reservation asap

‎27-02-2020 09:37 AM
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1 Reply 1
‎27-02-2020 01:48 PM
Roberta2
Level 10
London, United Kingdom
‎27-02-2020 01:48 PM

Hi @Binh11 

 

I would suggest your guest call airbnb, maybe she added the wrong information when adding the credit card, for example, so airbnb can not collect the money?

Numbers below

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide-UPDATED/td-p/413245

 

‎27-02-2020 01:48 PM

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