My name is James and I've been an Airbnb host for a while no...
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My name is James and I've been an Airbnb host for a while now. Am so glad to be here. Am located in Uganda and run Airbnbs in...
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My guest who booked and was declined is now coming. I have had no confirmation text from Airbnb. How do I make sure that this booking is accepted recognised by Airbnb?
Trish
Does the reservation appear in your calendar, @Patricia2151 ? The dashboard has changed a little, but take a look at "All reservations" in the "Today" screen if you're working on a laptop. Don't just go by confirmation texts.
Anyway, if the reservation does not appear there, then it is not valid. Don't let those folks in.
If I had declined the booking I would be disinclined to accept the guest regardless of what Airbnb did.
It's their mess and they can clean it up.
You can't decline a guest who has booked, you have to cancel them. You can only decline a booking request.
Which of the two happened in your case? What was the outcome of the situation?