Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

Hi. I am very upset about the review I received from my Host . My family booked his house for 3 nights at a cost of $ 1995 , this included cleaning cost of $275. My family left the place 75% clean , we made the beds, put house in order, washed the dishes ... Latest reply by Shelley369

I want to have a cancellation policy only for long term booking, say 5 day prior cancellation no penalty then certain percentage if booking 2 weeks or more. How can I do that? Can I do that?I just had someone book for 2 month and then cancel 2 days prior.... Latest reply by Colleen253

Hello! I have to write a guest review and I'm confused. I've hosted only 13 stays, and the last stay was the first one where I feel that things were bad enough to rate poorly, but I don't actually know what 1, 2, or 3 stars even mean. Can you tell me? Thi... Latest reply by Alexa4210

How can you make claim on extra guests staying not paid for Latest reply by Emiel1

I have been a host for 11 years! A super host without interruption since the programs inception. Airbnb customer service continues to deteriorate. The first line call center cannot handle any problems and say they are referring you to a specialist group. ... Latest reply by Linda3307

We have a guest arriving soon. Aircanada has cancelled their flights. Is this an extenuating circumstance where Airbnb will let the guest cancel free of charge?Or should he have travel insurance for this?Relevant is that aircanada announced the cancellati... Latest reply by Sarah977

Got my first 4 star review. I emailed her to ask what caused her to give me 4 stars so I can avoid in the future. Of course I didn't receive a response from someone who left my home telling me that this was a fantastic airbnb and had no complaints. Howeve... Latest reply by Fred13

I am a host and last weekend. We provided an outstanding service per my guest review however when I looked at it it is on a private mode? What should I do? I was wondering if it is a no no to contact the guest and ask the reasons for making it private... Latest reply by Sarah977

I am currently searching for an Airbnb for 2023. I know this is a ways off and many Airbnb listings aren't available to book until a year- 6 months out, but I decided to reach out to a few hosts regarding the availability of their properties and if there'... Latest reply by Julie4366

Hello, We are trying to rent a 2 BHK flat for long term in Bournemouth ,UK. We have been sent a link by the owner of the flat who says his property is managed and rented through Airbnb.He wants us to pay the advance for the one month rent and the deposit ... Latest reply by Sarah977