Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Atalay5

Hello: my guest self tested for COVID due to work requirements. She notified me and then AirBnB that she tested positive and now AirBnB has suspended myt listing for 7 days. We did all of the appropriate cleaning. Our guest was asymptomatic. This make... Latest reply by Colleen253

Hi Airbnb Community. does this make sense to anyone ? Im very confused how the Airbnb rep calculated this (I havent edited her message) Im having a great deal of dificulty comminucating with this rep & would love some advice on how to get someon... Latest reply by Sherry407

Can someone please help me figure out what to do. I’ve been helping my boyfriend furnish his airbnb for the past month. Before the listing even went live airbnb listed the listing as fraudulent, but we literally have proof it’s not fraudulent. At this poi... Latest reply by Heaven12

As a host, I have problems with both. With Instabook, we have the option to set parameters whereby the guest must be reviewed and cannot have negative reviews. With Requests, no such options exist. With Instabook, you are allowed to decline if the guest... Latest reply by Cindy1125

Hello community, I have been hosting for several years but I have just encountered a new situation and I would appreciate any advice. First post on here, so please be gentle I have a strict cancellation policy. My guest booked and the booking is now with... Latest reply by M199

@Laura_C @Airbnb Almost 2 weeks now since I asked the questions below, as part of the thread posted by Laura, on the subject of Review Updates Inspired By Community Centre Hosts. Despite being told last Friday that a response was imminent, I've still rec... Latest reply by Heaven12

I don't know how to contact someone at Air BnB......So I'm using this media to report a discrimination problem with a Host called **. I should mention that this person is with a group called "Trp&Homes" and he is located in**. There is a host called ** th... Latest reply by Heaven12

Hello, we received notification that a review was removed from 2 years ago, under suspicion that the guest received a discounted rate for his 5 star review. This is completely false, as airbnb can see from our records, the guest paid the same as every oth... Latest reply by Heaven12

How can I look at my own cancellation policy? Latest reply by John5097

I've just turned down two enquiries because guest 1 was trying to book on behalf of her unverified son (guest 2), and the latter also tried booking direct via a special offer from me but couldn't accept it as he was unverified (quite why the platform allo... Latest reply by Colleen253