Guests breaking - Airbnb Community

Guests breaking

How can you make claim on extra guests staying not paid for

1 Reply 1

- If reservation started: update the reservation ("change" option).

- If reservation finished: "ask for money" (option on reservation) via Resolution centre

You can only charge the guest for extra money if there is a additional guest fee set in the listing.

never-displayed

guidelines

By using the Community Center, you agree to adhere to the Community Center Guidelines. By posting you agree to adhere to our guidelines

More from Community cafe

Level 1

Facebook/WhatsApp groups of hosts

Hi,I'm managing many properties around the world.I was wond... Latest reply

Hi,I'm managing many properties around the world.I was wondering if there is any groups on Facebook/WhatsApp of all the host... Latest reply

Host Advisory Board Member

My Hosting Journey with Airbnb

My journey started in 2019 when I joined Airbnb Africa Acade... Latest reply

My journey started in 2019 when I joined Airbnb Africa Academy. Before that, I didn’t even have a smartphone to download the ... Latest reply

Level 1

Self introduction

Hello Airbnb Community, We are excited to introduce The Whit... Latest reply

Hello Airbnb Community, We are excited to introduce The White – Brand for Luxury, a premium penthouse staycation experience l... Latest reply

Level 10

[GAME] Let’s Play a Host Game 🎯

Curious to try something fun (and actually useful for all of... Latest reply

Curious to try something fun (and actually useful for all of us): Drop your listing in the comments and let’s see which one g... Latest reply

Level 3

If Your Hosting Journey Had a Motto Right Now, What Would It...

I’ll start first:“Learning slowly, hosting warmly, growing h...

I’ll start first:“Learning slowly, hosting warmly, growing honestly.” 懶I haven’t even hosted my first guest yet, but this com...

Level 3

One Small Win! ✨

We always talk about big bookings, but what is one tiny thin... Latest reply

We always talk about big bookings, but what is one tiny thing that made you smile as a host this week?My win: I finally finis... Latest reply

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.

Local Host Clubs

Connect and learn with local Hosts online and at meetups near you.

Help Center

Get help with your account, reservations, and more.