Log In  

Guests breaking

‎28-01-2022 12:17 AM
Narelle19
Level 1
‎28-01-2022 12:17 AM

Guests breaking

How can you make claim on extra guests staying not paid for

‎28-01-2022 12:17 AM
0 Likes
1 Reply 1
‎28-01-2022 11:28 PM
Emiel1
Top Contributor
‎28-01-2022 11:28 PM

@Narelle19 

- If reservation started: update the reservation ("change" option).

- If reservation finished: "ask for money" (option on reservation) via Resolution centre

 

You can only charge the guest for extra money if there is a additional guest fee set in the listing.

‎28-01-2022 11:28 PM
0 Likes

More from Community cafe

Retaliatory Review Action

The guest initially left a positive evaluation of their stay...
The guest initially left a positive evaluation of their stay. However, I was forced to file a damage claim in the Resolution ...

A new chapter of my life.

First of all, I'd like to thank Airbnb for giving me the opp...
First of all, I'd like to thank Airbnb for giving me the opportunity to become a co-host! Over the past three months, I've be...

More tools to help you meet your goals

Resource Center

 Explore guides for hospitality, managing your listing, and growing your business.