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Guests breaking

‎28-01-2022 12:17 AM
Narelle19
Level 1
‎28-01-2022 12:17 AM

Guests breaking

How can you make claim on extra guests staying not paid for

‎28-01-2022 12:17 AM
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‎28-01-2022 11:28 PM
Emiel1
Top Contributor
‎28-01-2022 11:28 PM

@Narelle19 

- If reservation started: update the reservation ("change" option).

- If reservation finished: "ask for money" (option on reservation) via Resolution centre

 

You can only charge the guest for extra money if there is a additional guest fee set in the listing.

‎28-01-2022 11:28 PM
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