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Not able to access messages through website -error message

Answered!
‎01-04-2021 01:45 PM
Mary-Colleen0
Level 2
‎01-04-2021 01:45 PM

Not able to access messages through website -error message

When I go to access messages from hosts within the desktop app, I keep getting an error message. It reads "Sorry, an error has occurred. Please try again." I have tried over and over for weeks to access. I am using Chrome on a MacBook Pro. I cleared my cache and still nothing. I want to rent a property but waiting for a confirmation from the host. Would appreciate anybody's guidance on this!

‎01-04-2021 01:45 PM
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Top Answer
‎01-04-2021 06:02 PM
Emiel1
Level 10
Leeuwarden, The Netherlands
‎01-04-2021 06:02 PM

@Mary-Colleen0 

As alternative you can set your account to receive a copy of  messages also in your private emailbox.

Maybe better contact Airbnb about the error message

‎01-04-2021 06:02 PM
1 Reply 1
‎01-04-2021 06:02 PM
Emiel1
Level 10
Leeuwarden, The Netherlands
‎01-04-2021 06:02 PM

@Mary-Colleen0 

As alternative you can set your account to receive a copy of  messages also in your private emailbox.

Maybe better contact Airbnb about the error message

‎01-04-2021 06:02 PM

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