Partial Refund - Service Fee adjustments

Adrien21
Level 1
Paris, France

Partial Refund - Service Fee adjustments

Hi, because of constructions happening in the building, I will send a partial refund to our current guest. 

 

How can I request that AirBnB adjusts their service fee for the guest and I so it takes into account the new total cost of the stay?

 

Thanks for your help, A.

1 Reply 1
Sarah977
Level 10
Sayulita, Mexico

@Adrien21  All you can do is send the guest a refund through the Resolution center. You can't get Airbnb to change the service fees that were charged.